Getting live support chat at Adobe is easy. Click on the “Contact” link at the top of the main page. On the next screen, select the region and language from the drop down menu. The “Live Chat” option is the first block on the window. It will notify you in red lettering if it is busy, or it will say “Chat Now” in black lettering in a bright orange box. To use the live chat service you must have JavaScript and third party cookies enabled.

Live Chat Customer Service
The live chat customer service has several options that you can choose. You can select ID/password issues, order status, activation, product registration, lost serial numbers or returns and refunds.

Other Customer Support Options
Other customer support options are available besides the live customer support. On the support page, many options listed include phone numbers to call for specific problems. The options available include download and installation problems, activation problems, readers, players and online service. Support portals along with product specific support lines make it easy to contact the right department. Some services are paid services and in order to use them, you have to purchase a service agreement.