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If you're committed to cleaning you know that there's clean. And, then there's Shark clean. The Shark brand is ubiquitous for its revolutionary vacuums and floor steamers. With vacuums that remove four times more dirt than competitors' models and steamers that eliminate 99.9% of germs (without chemicals), you can see how. And, this company stands by its products. With their lifetime guarantee, you can get your unit repaired or replaced for free, forever. But their service doesn't stop there. For loads of helpful tips on cleaning your floors and using your Shark products, visit sharkclean.com's free library of videos and articles. If you still have questions, you can live chat with their expert staff. So, if it's clean you're looking for, don't fear the shark. At least not this one!