by Robin Fiedler
After Thanksgiving bloating and Black Friday-weekend shopping shortfalls, employees return to work on Monday to surf the net and shop for gifts they still need to buy. In 2008, the National Retail Federation reported that on the Monday after Thanksgiving “55.8 percent of workers with Internet access, or 72.8 million people, will shop for holiday gifts from work.” 
Cyber Monday shopping from work is not a new observable behavior as NRF shows, “The trend of employees with internet access shopping from the office has continued to increase: in 2005, only 44.7 percent said they shopped online from work” compared to 56% in 2008. Even though the increase may indicate that workers need a longer Thanksgiving Day weekend, which would include Monday off, the causes indicate otherwise.
Speculations about the reasons for shopping while at work vary: boredom, privacy from family to buy gifts, failure to find gift list items over the weekend, faster network speed, using lunch hour for online shopping instead of going to the mall, or simply because employees can. comScore claims, “The Cyber Monday phenomenon is driven primarily by online spending from work computers as people return to work after the Thanksgiving weekend and begin making their holiday gift purchases out of view of family members and from computers with ultra fast connections.”
Shoppers require the work environment to meet their Cyber Monday shopping needs. The most likely culprits are young adults and men. “According to the BIGresearch survey, 70.0 percent of young adults 18-34 with Internet access will shop at work. Additionally, men are more likely to shop from work than women (60.3% vs. 51.5%),” Kathy Grannis of the NRF writes. Clearly, men appreciate the ‘private’ time to buy their wife’s gift without her peeking over his shoulder, and young adults surely appreciate the high-speed internet connection they can’t afford at home.
Workers will spend a little more than half the workday shopping, and although work computers registered the majority of purchases, university computers helped fulfill shoppers’ wishes as well as home computers. comScore found that in 2008 “60 percent of dollars spent online on Cyber Monday came from work computers, with the balance coming from home and university computers.”
Many employers seem to be sympathetic to employees’ gift buying burden during the holiday season. “More than half (55 percent) also reported that their company permits workers to shop online, says a 2008 ‘Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety’ survey conducted on behalf of ISACA, a global, nonprofit association of IT professionals.” And why not? The boss is probably finishing his or her shopping too.
With no cure in sight, and in fact the numbers on Cyber Monday on-the-job shopping increasing, it’s only reasonable that employers accommodate employees’ needs. And so, on Cyber Monday, I will be at work, but my phone will be on direct to voicemail. I’ll get back to you on Tuesday.
Footnotes
“Attractive Discounts Bring Deluge of Buyers to Retail Sites on Cyber Monday.” comScore. 4 Dec. 2008.
“Cyber Monday Online Retail Spending Hits Record $733 Million, Up 21 Percent Versus Last Year.” comScore. 27 Nov. 2007.
Grannis, Kathy. “Retailers Counting on Cyber Monday as Bright Spot of Challenging Holiday Season.” National Retail Federation. 24 Nov. 2008.
“Survey: Millennials’ Online Holiday Shopping Habits Put Employers at Risk.” ISACA: Information Systems Audit and Control Association. 13 Nov. 2008.
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In fact, my Mother’s Day gift a few years ago was this bookcase for my cookbooks. It fits neatly into the corner of my kitchen and has room for all my favorite books. However, until this summer, I had never tried cooking any recipe by Julia Child.

